Your order will be delivered to the address you indicated when your order was placed. The products bought on Sparrow Schools Foundation will be delivered to one address in mainland UK or the Isle of Man. We do not deliver to the Channel Islands (Alderney, Guernsey, Jersey and Sark), or to PO Box addresses.
The Sparrow Schools Foundation does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event where you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your claim. During this period of investigation, no reimbursement or re-delivery will take place.
RIGHT OF RETURN
The Sparrow Schools Foundation allows you 15 days to return a product that you are not satisfied with. Your right of return starts from the moment your order is delivered. You can return the product to us within this time frame, at your own expense, with your invoice and a completed and signed returns coupon.
We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. This is necessary should they lose or damage the goods. Shipping fees remain the customer’s responsibility. The present right of return only applies to products that are returned in their original, complete condition. Any product that has been damaged, is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded. The deadlines mentioned above are effective from the date of receipt of the order.
If the product is returned within 7 days of its delivery, the User will be reimbursed via the same payment method as was used initially.
PRIVACY AND PROTECTION OF PERSONAL DATA
The details you give us are essential for the processing and delivery of your orders, for billing and for the establishment of warranty contracts, therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.
You have the permanent right to access and rectify all the information that concerns you, in accordance with European texts and national laws in place (article 34 of the law of 6 January 1978). You can at any time make a request to Sparrow Schools Foundation to find out what personal information we hold concerning you. You may at any time, and by request, modify this information.
Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.
All the content on The Sparrow Schools Foundation website (illustrations, texts, names, brand names, images and videos) is the property of The Sparrow Schools Foundation. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by Sparrow Schools Foundation. All information, content and files is protected by International law concerning intellectual ownership and copyright. The Sparrow Schools Foundation cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code.
The Sparrow Schools Foundation will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.
WAIVER AND SEVERABILITY
Any failure of The Sparrow Schools Foundation to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and The Sparrow Schools Foundation, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
FEEDBACK & COMMENTS
Any opinions left on the website by The Sparrow Schools Foundation customers are screened and moderated by The Sparrow Schools Foundation. If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary), The Sparrow Schools Foundation reserves the right to refuse or modify it.